Last updated: June 2025
This Cookie Policy explains how Ascendix ("we," "us," or "our") uses cookies and similar technologies when you visit our website or use our mobile application (collectively, the "Service"). This policy explains what these technologies are, why we use them, and your rights to control our use of them.
By continuing to use our Service, you consent to our use of cookies and similar technologies as described in this policy.
Cookies are small data files that are placed on your computer or mobile device when you visit a website or use an application. Cookies are widely used by website and app owners to make their services work more efficiently and to provide reporting information.
Cookies set by the website/app owner (in this case, Ascendix) are called "first-party cookies." Cookies set by parties other than the website/app owner are called "third-party cookies."
We use cookies and similar technologies for several reasons:
These cookies are essential for the operation of our Service. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies without affecting the functionality of our Service.
These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve our Service and user experience.
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our Service.
We may use third-party services that set cookies on our behalf. These services help us provide and improve our Service:
In addition to cookies on our website, our mobile application may store data locally on your device, including:
The length of time a cookie remains on your device depends on whether it is a "persistent" or "session" cookie:
Most of our cookies are session cookies that expire when you close the app. Some preference and security cookies may persist for up to 1 year to improve your experience.
Most web browsers allow you to control cookies through their settings. You can:
In our mobile app, you can control certain data collection through:
Please note that disabling certain cookies may affect the functionality of our Service. Essential cookies cannot be disabled without impacting core features like authentication and security.
Some browsers include a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. Currently, there is no standard way for websites to respond to these signals, and we do not respond to Do Not Track signals at this time.
Cookies and similar data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information through cookies from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
For more information about our privacy practices, please see our Privacy Policy. If you have questions about our use of cookies or other technologies, please contact us using the information below.
If you have any questions about this Cookie Policy, please contact us: