Privacy Policy

Last updated: June 2025

1. Introduction

Welcome to Ascendix ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). We are committed to protecting your privacy and ensuring the security of your personal information.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Account Information: Name, email address, username, and password
  • Profile Information: Age, fitness goals, skill level, equipment preferences
  • Progress Data: Workout history, skill achievements, XP points, coins, and level progression
  • Video Content: Exercise videos you upload for skill verification
  • Communication Data: Messages, feedback, and support requests

2.2 Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App usage patterns, features accessed, time spent in app
  • Technical Data: IP address, browser type, app version, crash reports

2.3 Video Data

When you upload videos for skill verification, we collect and store these videos to provide AI-powered feedback on your exercise form and technique. Videos are processed by third-party AI services (OpenAI and Google Gemini) to analyze your movements and provide personalized feedback.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our fitness training services
  • Personalization: To create customized workout plans and track your progress
  • AI Analysis: To analyze your exercise videos and provide form feedback
  • Communication: To send you updates, notifications, and respond to inquiries
  • Security: To protect against fraud, abuse, and security threats
  • Analytics: To understand usage patterns and improve our Service
  • Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Security

4.1 Data Storage

Your personal data and account information are securely stored using Supabase, a trusted database service provider. Video content uploaded for skill verification is stored in Supabase Storage with industry-standard security measures.

4.2 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure

4.3 Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Video content may be retained for the duration of your account to track your progress and provide historical feedback.

5. Third-Party Services

5.1 AI Processing Services

We use third-party AI services to analyze your exercise videos and provide feedback:

  • OpenAI: For advanced video analysis and form assessment
  • Google Gemini: For additional AI-powered exercise evaluation

These services may process your video content according to their respective privacy policies. We ensure that these partners maintain appropriate data protection standards.

5.2 Infrastructure Partners

  • Supabase: Database and storage services for your account data and videos
  • App Stores: Apple App Store and Google Play Store for app distribution

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted partners who assist in providing our services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent for sharing

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your data
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at ascendix.app@gmail.com.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: